Desmond Brace is the Owner and Analyst for DGB Systems, a computer service based operation, providing technical services, support and training to clientsMy approach is to break down the complexities involved into manageable understandable pieces for you to understand, and to make you comfortable in doing so on your own.
Client Orientation - Client focused. Interested in ensuring the client receives what they actually request and require, whether service, support or training
Confidentiality and Professionalism - Information and content is respected 100%, it is your system and items therein are yours and yours alone. Both yourself and your systems are dealt with in a courteous and professional manner. Confidentiality Clause - no information will be accessed, transferred or removed unless specifically instructed to do so by client.
Expertise - Master hardware troubleshooting, installation and research skills, Microsoft Windows Operating Systems (Windows 10, 8, 7, Vista, XP, 2000, NT, 98, 95) and DOS
Education - Approximately 80 diploma and certificate programs in Microsoft based operation systems and software
Experience - Professionally employed with 25 years in computer industry (1984 to date), current function is network administration in Large scale network environment - in addition to mainstream computing support have worked with and have modest knowledge of databases, graphic arts (typesetting) and computerized accounting systems
Based out of Edmonton, Alberta, DGB Systems is available for service in the province of Alberta and Western Canada
