Systems Analysis / Recommendations - Provide guidance in purchasing new / replacement systems and equipment
Instruction and How To’s - How your computer works, operating system, internet, email and a wide variety of software
Troubleshooting and Repair - Identifying and Resolving problems with Hardware and Software
Hardware Installation / Upgrading - Memory, Hard Drives, CD / DVD Drives, USB Drives, Keyboards, Mice, Printers, Scanners, Networking and other internal and external devices
Software Installation - Operating Systems, Productivity Software, Virus Scan Software, Internet and Email Configuration
Web Design - Web-site design, creation and modification
Network Setup and Configuration - Installation and configuration of wired and wireless routers, switches, network cards, wireless cards etc. for desktop and laptop systems - perform analysis of current systems, reconfigure, upgrade or anything else required - installation of wiring and associated hardware
Data Recovery - Retrieval of data from failed systems, transfers to portable media or to new systems, restoration of email, data files and internet shortcuts
Liaison - Communicate with local providers such as Shaw, Telus etc. for system configurations / details (cable modems, adsl lines), email configurations / accounts and passwords
Research - Identify new devices or software and research for optimal equipment along with contacting local providers for costing and procurement purposes
Miscellaneous - Setting up and configuration of computer peripherals, ie: iPods, web cams, digital cameras, fax machines etc., gps units
